Welcome to Patchouli Garden
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Customer Care

At Patchouli Garden, Inc., we take pride in providing exceptional customer service. Please contact us by phone at (715)762-1885 during business hours, or email us with any questions or concerns you have regarding our products or services.

Shipping Policy: We charge a flat rate of $6.95 shipping and handling per order in the continental United States, for our choice of shipping method.

If you would prefer expedited shipping, please contact us by phone or email for a quote. Expedited shipping will be billed to your credit card separately from your invoice.

We usually ship your order on the next business day. In the rare event that we are out of stock on an item, you will be contacted as soon as possible so that you can let us know how you would like us to proceed with your order.

We now offer FREE SHIPPING on orders over $99.00 You can take advantage of this offer by typing in coupon code freeship99 into the coupon code box during check-out to receive free shipping on your order over $99.00.

Our free shipping promotion cannot be combined with other coupon code offers.

If merchandise is returned and this causes your original order to drop below $99.00, our standard shipping fee of $6.95 will be be charged.

International Shipping: We have discontinued international orders.

Fragrance samples are available upon request.

Newsletter and Coupons: There are 2 ways we distribute our coupons,

1.) Our newsletter will notify you when we have a coupon and/or specials available. To sign up for our newsletter go to our homepage and in the upper right corner is a box 'Join Our Mailing List', enter you email address and click 'Go'. You will then be asked a couple more questions to complete registration and then you're all set to receive them!

2.) Occasionally we include coupons in with your order that you will be able to use on your next purchase (before expiration date on coupon).

Patchouli Garden, Inc.
180 Third Ave. South
PO Box 13
Park Falls, WI 54552
(715)762-1885

Our store is open Monday thru Friday from 10:00am until 5:00pm cst & Saturdays from 9-1pm cst for the convenience of our local customers.

Catalog Requests: In order to keep our prices reasonable and conserve resources, our website is our only catalog. If you wish to have a paper copy, please feel free to print one.